Privacy Policy

Who We Are

Minty Media is a digital marketing agency based in Knoxville, Tennessee. We provide website design, local SEO, and AI-powered tools for local service businesses. This Privacy Policy describes how we collect, use, and protect information submitted through this website (mintymedia.ai).

If you have questions, contact us at andrew@mintymedia.ai or 865-658-4802.

Information We Collect

We collect information in two ways:

• Information you provide directly:When you submit our contact form, we collect your name, email address, phone number, and any message you include. We also collect your consent status for follow-up communications.
• Information collected automatically:When you visit this site, we collect standard analytics data including pages visited, time on site, browser type, device type, and referring URL. This data is collected through Google Analytics and Google Tag Manager and does not identify you personally.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and follow up about our services
• Send marketing and promotional communications if you have opted in
• Contact you via phone, email, or automated messaging if you have provided consent
• Improve this website and understand how visitors use it

We do not sell, rent, or trade your personal information to third parties.

TCPA Consent and Communications

Our contact form includes opt-in checkboxes for two types of communications:

• Transactional communications:Non-marketing messages related to your inquiry, such as appointment confirmations or service updates.
• Marketing communications:Promotional messages about Minty Media services, including via automated calls or text messages to the phone number you provide.

By checking the marketing consent box, you expressly consent to receive automated or pre-recorded calls and text messages from Minty Media at the number provided. Consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or contacting us directly.

Cookies and Analytics

This site uses cookies through Google Tag Manager and Google Analytics (GA4) to measure site performance and visitor behavior. These cookies collect anonymized data and do not store personally identifiable information.

You can disable cookies in your browser settings at any time, though some site features may not function as intended.

Third-Party Services

We use the following third-party platforms that may process your data in accordance with their own privacy policies:

• GoHighLevel:Our CRM platform, used to store contact form submissions and manage follow-up communications.
• Google Analytics / Google Tag Manager:Used to collect anonymized website analytics.
• Meta (Facebook Pixel):We use the Meta Pixel to measure site traffic and build advertising audiences. The Pixel collects anonymized behavioral data (pages visited, actions taken) for use in advertising on Facebook and Instagram. Meta may use this data in accordance with their own Data Policy.
• Cloudflare:Our website hosting provider. Cloudflare may log request data (IP address, browser, etc.) as part of standard CDN operations.

Data Retention

We retain contact form submissions in our CRM for as long as we have an active or potential business relationship with you. You may request deletion of your information at any time by contacting us at andrew@mintymedia.ai.

Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at andrew@mintymedia.ai.

Children's Privacy

This website is not directed at children under the age of 13 and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated date at the top of this page reflects the most recent revision. Continued use of this site after a revision constitutes acceptance of the updated policy.

Contact

Minty Media
Knoxville, TN
andrew@mintymedia.ai
865-658-4802